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Customer Experience
A good customer experience consists of several factors. A key aspect is CX design: Beyond the subjective appearance of the content, an overall coherent concept is the core of a project – and this includes both user-friendliness and customer approach. Why, wherefore, what for? – Answers can be found here.
Accessibility Strengthening Act 2025
The Accessibility Strengthening Act comes into effect in 2025. All online shops must comply with the guidelines in perceivability, operability, understandability, and robustness.
Enterprise UX Design meets Fiori - SAP becomes user-friendly
In today's digitalised world, an optimal user experience (UX) is the key to a company's success. Particularly in the area of enterprise software, UX transformation is a key factor for employee productivity and satisfaction.
How does an SaaS design agency manage to maximise how a user experiences software?
Intuitive usability and high functionality - SaaS applications in b2b have special requirements. Get in touch with our UX/UI design experts for SaaS solutions.
Zendesk partners with Medienwerft
More customer satisfaction – more success: this is the basis for the focus and integration partnership between Zendesk and Medienwerft.
Always in view: KPI auditing with Medienwerft
More traffic, a better conversion, and ultimately more sales: When companies optimize their websites, they always want to have their KPIs in view. The basis for this is continuous KPI monitoring.