SAP HYBRIS WEBINER – FOUR CORNERSTONES FOR YOUR SUCCESS IN E-COMMERCE – CUSTOMER ENGAGEMENT BASED ON SAP HYBRIS

2017 E-Commerce News 17. September 2020

THE SOLUTION

Whether B2B or B2C, Companies can only establish themselves in the market when they consistently keep their focus on their customers across all channels. SAP has recognized the sign of the times and created just the right software suite: SAP Hybris is the complete solution for customer engagement and commerce. SAP has recognized the sign of the times and created just the right software suite: SAP Hybris is the complete solution for customer engagement and commerce. SAP Hybris offers a components for the entire customer journey that closely interlock with one another. This prevents silo formation and ensures that all of your data is available anywhere and at any time. Technical tools alone are not enough, though. The customer experience is inextricably linked with brand management. You can only develop long-term customer loyalty when you can differentiate yourself from your competitors and offer a consistent brand experience.

As a certified SAP Hybris Silver Partner and expert for brands and e-commerce, Medienwerft is your service provider for the entire customer journey at all touchpoints. Thanks to our partnership with FIS GmbH – an SAP Gold Partner and one of the largest SAP companies in Germany – we are also able to handle the entire SAP integration for you. Based on our experience, we have prepared the most important information on the topic of customer engagement for you so that you can get your company ready for the future.

 

SAP HYBRIS WEBINAR

In a 45-minute SAP Hybris webinar, our Managing Director Hendrik van Laaten, together with the FIS Group, shows you how you can unite e-commerce, marketing, sales and service to ensure more satisfied customers and more sales. The content includes:

  • General information on the topic of customer engagement and commerce
  • Specific technical use cases

TO THE WEBINAR

INTERVIEW WITH IT-ONLINE MAGAZINE

In an interview with the decision-maker portal IT-Online magazine, Hendrik van Laaten explains what customer engagement and commerce offers beyond traditional CRM, and the opportunities it provides for your company. Customer relationship management (CRM) has become an established field for managing and maintaining customer relationships. Customer engagement and commerce goes a step even further, so that the customer can find personalized content at all times and at all touchpoints. Find out more about what this can mean for companies:

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ABOUT MEDIENWERFT

The company was founded in 1996 and is one of the most experienced Internet agencies in Germany. Its core competence lies in its holistic service made up of advice, creation, technology and online marketing with a special focus on e-branding and e-commerce. The network-independent agency based in Hamburg is managed by the managing directors Oliver Helms, Hendrik van Laaten and Frank Meier. Among its customers are companies like BAUR Versand, Görtz, Peek & Cloppenburg Hamburg, Adler Modemärkte, Cyberport and Unilever. Medienwerft has supported the e-commerce business for Hanseatisches Wein- und Sekt-Kontor GmbH since 1999.