For customer relationships that deserve their name

Winning complex sales: with the SAP Sales Cloud (formerly: SAP Hybris Cloud for Sales), your sales department always has customer data and evaluations at hand. User-friendly and dynamic, prices, product info, offers, sales opportunities and status can be updated and queried in real-time - regardless of location and device. This intelligent sales control enables a 360-degree view of each customer - the best basis for proactive planning of your future activities!

  • Centralised data management
  • Centralised data management
  • Intuitive user guidance
  • "Social CRM"
  • Office - and device-independent, online and offline
  • Agile and scaleable
  • E-mail, calendar and telephony integration
  • Forecasting functionalities
  • Global

The benefits of working
with Medienwerft and FIS

Consultation We identify your company's individual needs.
Configuration Our technology unit takes over the implementation of the Cloud for Sales.
Adjustment We make sure that the solution is perfectly embedded in your architecture.
SAP integration Our partner FIS ensures procedural connection to the SAP interfaces.

Everything from one source for programmed sales success

From comprehensive advice on perfect adaption to the individual needs of your company to the successful configuration and integration to the existing SAP interfaces, Medienwerft - part of the FIS group, one of the largest SAP system retailers in Germany - is achieving perfect customer service across all channels at your side.

Competence to the power of six: The achievements of Medienwerft and FIS in SAP Sales Cloud
1. Comprehensive advice

Our holistic consulting approach has one goal: to facilitate daily work with solutions that are fully embedded in your individual architecture and to help you build efficient customer relationships.
Write your own digital success story - with real customer relationships.

2. Winning concepts

Digital transformation presents new challenges for companies. We support you with comprehensive concepts, ensuring maximum customer satisfaction and a positive effect on your brand image.
Become a winner in digital transformation - with Medienwerft and FIS.

3. Comprehensive sales knowledge

We know the requirements of modern sales. The SAP Sales Cloud enables a 360-degree view of the customer and individual lead nurturing. With a consistent marketing concept, you sell one-to-one or one-to-some at the right interfaces and at the perfect time.
Meet the modern sales requirements - and master them successfully.

4. Easy SAP integration

Our partner FIS is one of the largest SAP system retailers in Germany. As a SAP Gold partner, FIS assumes the connection of the SAP Sales Cloud to existing SAP S/4HANA Enterprise Management and SAP ERP interfaces.
We know the requirements which will make your system successful - and implement them.

5. Many years of experience

FIS and Medienwerft have been successful on the market for more than 20 years. That is why our development specialists understand your day-to-day business and know what is important. The fact that we are dealing with the individual procedural and business requirements of your company to a large extent is not a challenge for us, but a matter of course.
Support your sales force with the SAP Sales Cloud.

6. Holistic approach

SAP Sales Cloud is part of SAP Customer Experience and Commerce. Efficient customer relationships are the focus of successful omni-channel commerce, from automated marketing to sales and service solutions. FIS and Medienwerft cover the entire SAP CX spectrum.
Inspire your customers across all channels - with SAP Customer Experience and Commerce.

More efficient selling. Everywhere, at any time: intelligent sales control with SAP Sales Cloud

Anyone who wants to sell needs to know their customers and know what they want.

In sales, the most diverse data is collected from a wide range of sources. With SAP Sales Cloud (formerly: SAP Hybris Cloud for Sales), you bundle this information in one place and make it accessible to your sales team quickly and easily. Independent of location and device, online and offline, intuitive and contextual. In this way, your sales representatives keep track of prices, product info, offers, sales opportunities and status. Intelligent analysis and forecasting functionalities support future activities. As in social networks, news and updates are fed via dynamic feed, expert groups can be set up, and your employees can follow topics and people. This makes SAP Sales Cloud the first "social CRM".

More sales + fewer administrative expenses: the formula for successful sales

Without having to search for folders, mails or calendar entries, every sales representative receives all relevant information at a glance with the SAP Sales Cloud. The solution can easily be integrated into existing applications: All e-mails, appointments, tasks and contacts from your e-mail program are synchronized automatically and bi-directionally with SAP Sales Cloud. You can also integrate your telephony system: if you are calling directly from the system, all relevant data will be automatically recorded for incoming callers, and you can initiate further actions directly from the call. This will relieve your team of a great deal of administrative work and allow them to focus on building customer relationships and selling successfully.

The trouble-free package for central customer lifecycle management

SAP Sales Cloud is a core component of SAP Customer Experience and Commerce – a comprehensive, coupled and central customer lifecycle management system that spans all departments. Effective sales and service CRM is combined with intelligent marketing automation as well as customer-friendly e-commerce. This ensures successful customer dialogue on all channels – in real time.

Create a comprehensive, personalised customer experience!

Do you want to know how you can make your business even more successful with SAP Hybris Commerce and CEC? Then get in touch with us. Medienwerft, as a certified SAP Hybris partner, and FIS GmbH, as one of the biggest SAP systems houses in Germany with gold status, are your top choice for seamless, successful customer relationships. In an initial discussion you can find out what opportunities SAP Hybris Cloud for Sales and CEC can offer your company.