{"id":37251,"date":"2023-05-05T12:24:08","date_gmt":"2023-05-05T10:24:08","guid":{"rendered":"https:\/\/www.medienwerft.de\/full-service\/customer-experience\/cx-expert-support\/"},"modified":"2025-03-12T09:42:26","modified_gmt":"2025-03-12T08:42:26","slug":"cx-expert-support","status":"publish","type":"page","link":"https:\/\/www.medienwerft.de\/en\/full-service\/customer-experience\/cx-expert-support\/","title":{"rendered":"CX Expert Support"},"content":{"rendered":"<div class=\"block block--intro block--intro-ref  bg--light\">\n\n\t<div class=\"container container--medium padding-bottom--big \">\n\n\t\t<div class=\"bg--white spacing\">\n\t\t\t<div class=\"container container--small\">\n\n\t\t\t\t\t\t\t\t<nav class=\"breadcrumbs\"><ol itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\"><span class=\"last\">Home<\/span><\/span><\/li><\/ol><\/nav>\n\t\t\t\t\t\t\t\t\t<div class=\"block--headline\">\n\t\t\t\t\t\t<div class=\"left\">\n\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<span>OUR KNOWLEDGE AVAILABLE FOR YOU: CUSTOMER EXPERIENCE ADVICE FROM OUR UX\/UI PROFESSIONALS<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"flex flexgrid--gutter flex--wrap\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"flex__item one-half xs-one-whole\">\n\t\t\t\t\t\t\t<p>The key to business success is enthusiastic customer experience. With the right customer experience strategy, companies place the customer in focus and thus extend the customer lifecycle many times over. What about your CX measures? Do you need support in the development of new digital products or do you have bottlenecks in your in-house CX team? Then contact us \u2013 as part of our customer experience consulting, we provide you with experienced experts short- or medium-term in the areas of CX, UX or UI.<\/p>\n<p><!--more--><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713 <\/span> We give you the confidence to achieve your goals with our experts<\/strong><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713 <\/span> We cover things for your team in-house \u2013 allowing them to be more productive<\/strong><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span> We help you to optimise your processes so that your deadlines are met<\/strong><\/p>\n<p><a class=\"btn fullYellow\" href=\"https:\/\/www.medienwerft.de\/en\/contact\/\">WE CAN ADVISE YOU NOW<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex__item one-half xs-one-whole\">\n\t\t\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23639\" src=\"\/wp-content\/uploads\/2022\/11\/Intro.jpg\" alt=\"CX Expert Support Intro Adrian\" width=\"380\" height=\"222\" srcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2022\/11\/Intro.jpg 480w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2022\/11\/Intro-300x175.jpg 300w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2022\/11\/Intro-310x181.jpg 310w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2022\/11\/Intro-200x117.jpg 200w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2022\/11\/Intro-40x23.jpg 40w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><\/p>\n<p><!--more--><\/p>\n<p>Our UX professionals work with the most popular methods \u2013 on-site or digitally<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<div class=\"block block--text  bg--white\">\n\n\t<div class=\"container container--small padding-top--big no-pad\">\n\t\t\n\t\t<div class=\"\n\t\t\t\tp\"><h2>BENEFIT FROM THE BEST AND EXPAND YOUR TEAM \u2013 FOR AN EXCITING CUSTOMER EXPERIENCE<\/h2>\n<p><strong>Simplify processes and implement your CX strategy faster with us! With our CX Consulting, you can close any existing gaps in competence and knowledge with ease and flexibility, our experts (CX Expert Support) can help your in-house CX team.<\/strong><\/p>\n<p>Not only in B2C industries, but also in more and more B2B companies, there are now in-house teams that handle customer experience in all disciplines \u2013 such as UX\/UI design. However, these CX teams can reach their limits in terms of time and expertise. We can help you at such critical moments by providing your company with the exact customer experience experts you need.<\/p>\n<p>For over 25 years, we have specialised in using our solutions to optimise the customer experience on websites and other touchpoints \u2013 for both B2B and B2C customers as well as across all industries. We have found that this type of collaboration is a quick way to build a very effective partnership with our customers.<\/p>\n<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<div class=\"block block--text  bg--white\">\n\n\t<div class=\"container container--normal no-pad padding-bottom--big\">\n\t\t\n\t\t<div class=\"\n\t\t\t\tp\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-37398 size-full\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng.webp\" alt=\"-\" width=\"1920\" height=\"916\" srcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng.webp 1920w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-768x366.webp 768w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-1536x733.webp 1536w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-1600x763.webp 1600w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-1400x668.webp 1400w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-1200x573.webp 1200w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-1000x477.webp 1000w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-800x382.webp 800w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-620x296.webp 620w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-560x267.webp 560w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-480x229.webp 480w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-310x148.webp 310w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-200x95.webp 200w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-grosse-kreisgrafik-eng-40x19.webp 40w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\"><\/p>\n<p style=\"text-align: center;\">Experts with a wide variety of skills from our CX team work very closely with the customer and support them in upcoming challenges.<\/p>\n<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<div class=\"block block--text  bg--white\">\n\n\t<div class=\"container container--medium padding-top--big no-pad\">\n\t\t\n\t\t<div class=\"\n\t\t\t\tp\"><h2>HOW WE CAN SUPPORT YOUR IN-HOUSE CX TEAM WITH CX DESIGN<\/h2>\n<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<div class=\"block block--grid-2  bg--white\" id=\"block_302bb7548648d8b6ac3c2d4ad3696621\">\n\n\t<div class=\"container container--medium no-pad padding-bottom--big\">\n\n\t\t<div class=\"flex flexgrid--gutter flex--wrap normal zoom_no scroll_zoom_no m_bottom_no \">\n\n\n\t\t\t<div class=\"flex__item one-half portrait-one-whole\n\">\n\n\t\n\t\t<div class=\"grid-2-text\">\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"\n\t\t\t\t\t\t\"><p><strong><span style=\"color: #f99700;\">\u2713<\/span> Many Years of Experience <\/strong><br \/>\nFor 25 years we have been a leader in customer experience and brand for B2B and B2C \u2013 with Medienwerft, you will strengthen your company\u2019s CX team with real professionals in customer loyalty.<\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span> High quality service<\/strong><br \/>\nOur specialists from the CX Design Team have proven themselves in extensive CX projects for well-known customers and companies from various industries.<\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span> Comprehensive skillset<\/strong><br \/>\nExperience design, UX research, design systems \u2013 for the perfect journey for your customers, you can rely on experts with extensive knowledge.<\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span> Remote working<\/strong><br \/>\nNo space problems, no travel costs: typically, our specialists work on the perfect customer experience for your company from their Medienwerft desk.<\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span> Different collaboration models<\/strong><br \/>\nWhether you need hotline advice, a team for a certain period of time or a UX expert just for you \u2013 you decide!<\/p>\n<\/div>\n\t\t<\/div>\n\n\t\n\n\t\n\n\t\n\n\t\n\n\t\n<\/div>\n\t\t\t<div class=\"flex__item one-half portrait-one-whole\nflex-with-image\">\n\n\t\n\t\t<div class=\"grid-2-text\">\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"\n\t\t\t\t\t\t\"><\/div>\n\t\t<\/div>\n\n\t\n\n\t\n\n\t\n\n\t\n\n\t\n\t\t<div class=\"\n\t\t\t\t\">\n\n\t\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-pfeil-eng-620x620.webp\" \n\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-pfeil-eng.webp 1400w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-pfeil-eng.webp 1200w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-pfeil-eng-1000x1000.webp 1000w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-pfeil-eng-800x800.webp 800w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-pfeil-eng-620x620.webp 620w\" \n\t\t\t\tsizes=\"(min-width:801px) 800px, 94vw\" loading=\"lazy\"\n\t\t\t\t\t\t\t\t\tstyle=\"width:100%\"\n\t\t\t\t  class=\"center\"\n\t\t\t\talt=\"CX Expert Support - advantages\">\n\n\t\t\n\t\t\n\n\t\t\n\t\t\n\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<div class=\"block block--with-bg  bg--white\">\n\n\t<div class=\"padding-top--big padding-bottom--big relative\">\n\n\t\t\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/12\/farbenspiel-1600x900.jpg\"\n\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/12\/farbenspiel-1920x1080.jpg 1920w,\n\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/12\/farbenspiel-1600x900.jpg 1600w,\n\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/12\/farbenspiel-1400x788.jpg 1400w,\n\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/12\/farbenspiel-1200x675.jpg 1200w,\n\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/12\/farbenspiel-1000x563.jpg 1000w,\n\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/12\/farbenspiel-800x450.jpg 800w\" class=\"object-fit-img\"\n\t\t\t\tsizes=\"100vw\" alt=\"Hintergrund Farbenspiel\" loading=\"lazy\" \/>\n\n\t\t\n\t\t\t\t\t<div class=\"block--headline\">\n\t\t\t\t<div class=\"container container--medium text--center  js-fade js-fade-in center\">\n\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<span>MEDIENWERFT CX EXPERT SUPPORT AND YOU \u2013 IT&#8217;S WORTH IT!<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t   \n\t\t\t<div class=\"layout layout--text\">\n\t\t\n\t\t\t\t\t<div class=\"container container--small  js-fade js-fade-in\">\n\n\t\t\t\t\t<p style=\"text-align: center;\">Faster, more innovative, more successful:<br \/>\nyou can easily reach your KPIs with the Medienwerft Customer Experience specialists.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t   \n\t\t\t<div class=\"layout layout--icons\">\n\t\t\n\t\t\t\t\t<div class=\"container container--medium padding-top--small\">\n\n\t\t\t\t\t\t<div class=\"flex flexgrid--narrow flex--wrap \n\t\t\t\t\t\tflex--center\t\t\t\t\t\t\tjs-fade js-fade-in zoom_no\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"flex__item margin-bottom--small text--center one-quarter lg-one-third portrait-one-half\">\n\t\t\t\t\t\t\t\t\t<div class=\"i-con\"  >\n\t\t\t\t\t\t\t\t\t\t<div class=\"i-con__inner flex flex--middle\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/Know-How-Transfer.svg\" \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"max-width:90px\"\n\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\tloading=\"lazy\" alt=\"KNOWLEDGE TRANSFER\nYou benefit from our professional knowledge and can thus further expand your internal customer experience management.\n\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>KNOWLEDGE TRANSFER<\/h4>\n<p>You benefit from our professional knowledge and can thus further expand your internal customer experience management.<\/p>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"flex__item margin-bottom--small text--center one-quarter lg-one-third portrait-one-half\">\n\t\t\t\t\t\t\t\t\t<div class=\"i-con\"  >\n\t\t\t\t\t\t\t\t\t\t<div class=\"i-con__inner flex flex--middle\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/01\/blitz.svg\" \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"max-width:90px\"\n\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\tloading=\"lazy\" alt=\"FAST RESULTS\nThanks to the flexibility in the way we use our experts, your projects can be realised in a short time.\n\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>FAST RESULTS<\/h4>\n<p>Thanks to the flexibility in the way we use our experts, your projects can be realised in a short time.<\/p>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"flex__item margin-bottom--small text--center one-quarter lg-one-third portrait-one-half\">\n\t\t\t\t\t\t\t\t\t<div class=\"i-con\"  >\n\t\t\t\t\t\t\t\t\t\t<div class=\"i-con__inner flex flex--middle\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/Flexibilitaet.svg\" \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"max-width:90px\"\n\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\tloading=\"lazy\" alt=\"MAXIMUM FLEXIBILITY\nWhether individually or as a team, whether on a project-by-project basis or in the long term \u2013 the Medienwerft experts support you as required.\n\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>MAXIMUM FLEXIBILITY<\/h4>\n<p>Whether individually or as a team, whether on a project-by-project basis or in the long term \u2013 the Medienwerft experts support you as required.<\/p>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"flex__item margin-bottom--small text--center one-quarter lg-one-third portrait-one-half\">\n\t\t\t\t\t\t\t\t\t<div class=\"i-con\"  >\n\t\t\t\t\t\t\t\t\t\t<div class=\"i-con__inner flex flex--middle\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/Hilfe-Beratung-1.svg\" \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"max-width:90px\"\n\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\tloading=\"lazy\" alt=\"SHORT-TERM HELP\nWhen booking an allocation, you can always rely on CX experts.\n\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>SHORT-TERM HELP<\/h4>\n<p>When booking an allocation, you can always rely on CX experts.<\/p>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"flex__item margin-bottom--small text--center one-quarter lg-one-third portrait-one-half\">\n\t\t\t\t\t\t\t\t\t<div class=\"i-con\"  >\n\t\t\t\t\t\t\t\t\t\t<div class=\"i-con__inner flex flex--middle\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/Kostenplanung.svg\" \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"max-width:90px\"\n\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\tloading=\"lazy\" alt=\"PLANNABLE COSTS\nDue to the precise deployment of our employees, the costs are always predictable and manageable.\n\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>PLANNABLE COSTS<\/h4>\n<p>Due to the precise deployment of our employees, the costs are always predictable and manageable.<\/p>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"flex__item margin-bottom--small text--center one-quarter lg-one-third portrait-one-half\">\n\t\t\t\t\t\t\t\t\t<div class=\"i-con\"  >\n\t\t\t\t\t\t\t\t\t\t<div class=\"i-con__inner flex flex--middle\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/diamant.svg\" \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"max-width:90px\"\n\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\t\tloading=\"lazy\" alt=\"HIGHER QUALITY\nOur experts are complete UX\/UI professionals with many years of experience in customer journeys and customer experience.\n\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>HIGHER QUALITY<\/h4>\n<p>Our experts are complete UX\/UI professionals with many years of experience in customer journeys and customer experience.<\/p>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"block block--grid-2  bg--white\" id=\"block_a74b9beffbc2a47baa86107f5cd773f0\">\n\n\t<div class=\"container container--medium padding-top--big padding-bottom--big\">\n\n\t\t<div class=\"flex flexgrid--gutter flex--wrap normal zoom_no scroll_zoom_no m_bottom_no \">\n\n\n\t\t\t<div class=\"flex__item one-half portrait-one-whole\nflex-with-image\">\n\n\t\n\t\t<div class=\"grid-2-text\">\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"\n\t\t\t\t\t\t\"><\/div>\n\t\t<\/div>\n\n\t\n\n\t\n\n\t\n\n\t\n\n\t\n\t\t<div class=\"\n\t\t\t\t\">\n\n\t\t\n\t\t\n\n\t\t\n\t\t\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-leistungsspektrum-grafik-eng-620x620.webp\" \n\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-leistungsspektrum-grafik-eng.webp 1400w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-leistungsspektrum-grafik-eng.webp 1200w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-leistungsspektrum-grafik-eng-1000x1000.webp 1000w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-leistungsspektrum-grafik-eng-800x800.webp 800w, https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/05\/cx-expert-support-leistungsspektrum-grafik-eng-620x620.webp 620w\" \n\t\t\t\tsizes=\"(min-width:801px) 800px, 94vw\" loading=\"lazy\"\n\t\t\t\t\t\t\t\t\tstyle=\"width:600px\"\n\t\t\t\t  class=\"center\"\n\t\t\t\talt=\"CX Expert Support - All our services\">\n\n\t\t\n\t\t\n\n\t\t\n\t\t\n\t\t<\/div>\n\n\t\n<\/div>\n\t\t\t<div class=\"flex__item one-half portrait-one-whole\n\">\n\n\t\n\t\t<div class=\"grid-2-text\">\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"\n\t\t\t\t\t\t\"><h3>SUCCESSFUL CUSTOMER JOURNEYS: FOCUS ON CUSTOMER NEEDS.<\/h3>\n<p>Our CX Design team applies the latest UX and UI methodologies to ensure that the customer experience is a complete success in your company&#8217;s digital ecosystem \u2013 for a perfect journey and long-term customer relationships.<\/p>\n<h3><span style=\"color: #f99700;\">FOR THE PERFECT CUSTOMER EXPERIENCE, WE ARE AT YOUR SIDE FOR ALL CHALLENGES<\/span><\/h3>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span> Digitalisation of your services<\/strong><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span> Re-designing your digital touchpoints (customer touchpoints)<\/strong><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span> Headless commerce design<\/strong><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span><\/strong>\u00a0<strong>Usability optimisation<\/strong><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span>\u00a0Conversion rate optimisation<\/strong><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span>\u00a0KPI-driven creative campaigning<\/strong><\/p>\n<p><strong><span style=\"color: #f99700;\">\u2713<\/span>\u00a0More traffic and sales in the webshop<\/strong><\/p>\n<\/div>\n\t\t<\/div>\n\n\t\n\n\t\n\n\t\n\n\t\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<div class=\"block block--with-bg block--tabs-bg  bg--white\">\n\n\t<div class=\"padding-top--big padding-bottom--big relative\">\n\n\t\t\n\t\t<div class=\"container container--medium\">\n\n\n\t\t\t\t\t\t\t<div class=\"block--headline\">\n\t\t\t\t\t<div class=\"js-fade js-fade-in left\">\n\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span>Additional expert knowledge<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\t\t\t<div class=\"flex flexgrid--narrow flex--wrap padding-top--small js-fade js-fade-in\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"flex__item one-third lg-one-half portrait-one-whole flex flex--column margin-bottom--small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"object-fit-con\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/factsheet-download-1-480x280.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/factsheet-download-1.png 2x,\n\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/factsheet-download-1-480x280.png 1x\"\n\t\t\t\t\t\t\t\t\t\talt=\"Factsheet herunterladen\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"inner flex1 flex flex--column\">\n\t\t\t\t\t\t\t\t<div class=\"flex1\">\n\t\t\t\t\t\t\t\t\t<h3>CX Expert Support &#8211; Strengthen your team. Fast &#038; flexible<\/h3>\n\t\t\t\t\t\t\t\t\t<p>You benefit from our professional knowledge and further expand your internal skills.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<a href=\"\/ueber-uns\/factsheets\/cx-expert-support-factsheet\/\"  target=\"\" class=\"btn btn--ghost btn--icon\">\n\n\t\t\t\t\t\t\t\t\t\t\tDownload\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/micro-icon-download2.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"micro icon download\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"flex__item one-third lg-one-half portrait-one-whole flex flex--column margin-bottom--small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"object-fit-con\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/podcast-anhoeren-480x280.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/podcast-anhoeren.png 2x,\n\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/podcast-anhoeren-480x280.png 1x\"\n\t\t\t\t\t\t\t\t\t\talt=\"Icon podcast anhoeren\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"inner flex1 flex flex--column\">\n\t\t\t\t\t\t\t\t<div class=\"flex1\">\n\t\t\t\t\t\t\t\t\t<h3>USER EXPERIENCE &#038; USER INTERFACE DESIGN<\/h3>\n\t\t\t\t\t\t\t\t\t<p>Oliver B\u00f6ckle (Creative Director) and Tobias Ladewig (UX Designer) explain how to create an optimal user experience. (Only available in German)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<a href=\"\/e-commerce\/2023\/im-podcast-der-kunde-im-mittelpunkt\/\"  target=\"\" class=\"btn btn--ghost btn--icon\">\n\n\t\t\t\t\t\t\t\t\t\t\tListen\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/micro-icon-headphones2.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"micro icon headphones\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"flex__item one-third lg-one-half portrait-one-whole flex flex--column margin-bottom--small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"object-fit-con\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/video-ansehen-1-480x280.png\"\n\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/video-ansehen-1.png 2x,\n\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/video-ansehen-1-480x280.png 1x\"\n\t\t\t\t\t\t\t\t\t\talt=\"Video ansehen\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"inner flex1 flex flex--column\">\n\t\t\t\t\t\t\t\t<div class=\"flex1\">\n\t\t\t\t\t\t\t\t\t<h3>SAP CUSTOMER EXPERIENCE WITH FIS AND MEDIENWERFT<\/h3>\n\t\t\t\t\t\t\t\t\t<p>With SAP CX, your company can respond to customer requests in real time, engage customers across channels and retain them over the long term.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/youtu.be\/tBv-4hrAA-4\" target=\"_blank\" class=\"btn btn--ghost btn--icon\" rel=\"nofollow noopener\">\n\n\t\t\t\t\t\t\t\t\t\t\tWATCH\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/micro-icon-play-filled.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"micro icon play filled\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\t\n<\/div>\n\n<div class=\"block block--teaser  bg--light\">\n\n\t<div class=\"container container--medium padding-top--big no-pad\">\n\n\t\t\n\t\t\n\n\t\t\n\n\t\t\n\n\t\t\t\n\t\t\t\t<div class=\"flex flexgrid--normal flex--wrap  js-fade js-fade-in\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"flex__item one-third md-one-half portrait-one-whole margin-bottom flex flex--column\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3>PROJECTS<\/h3>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.medienwerft.de\/en\/references\/ernstings-family\/ernstings-family-monsters\/\" class=\"flex1 flex flex--column\">\n\t\t\t\t\t\t\t\t<span class=\"teaser__image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span><img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/09\/monsterlinos_news_thumb-480x296.jpg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/09\/monsterlinos_news_thumb-800x494.jpg 800w,\n\t\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/09\/monsterlinos_news_thumb-620x383.jpg 620w,\n\t\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2021\/09\/monsterlinos_news_thumb-620x383.jpg 480w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Ernsting\u2019s Family \u2013 Monsters\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tsizes=\"(min:1201px) 480w, (max-width:640px) and (min-width:1200px) 46vw, 96vw\" loading=\"lazy\"\/>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<div class=\"teaser__inner flex flex--column flex1\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"teaser__subtitle\">\n\t\t\t\t\t\t\t\t\t\t\t\tERNSTING\u2019S FAMILY\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<h3>More fun, more interaction and truly personal involvement.<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Since 2015, Medienwerft has been the leading digital agency of Ernsting\u2019s family. We develop comprehensive e-commerce strategies in a sales-boosting UX design and put communicative solutions in the limelight in a creative manner. <\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div><span class=\"btn btn--ghost\">\n\t\t\t\t\t\t\t\t\t\t\tLEARN MORE\t\t\t\t\t\t\t\t\t\t<\/span><\/div>\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"flex__item one-third md-one-half portrait-one-whole margin-bottom flex flex--column\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3>ALSO INTERESTING<\/h3>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.medienwerft.de\/en\/full-service\/customer-experience\/user-research-testing\/\" class=\"flex1 flex flex--column\">\n\t\t\t\t\t\t\t\t<span class=\"teaser__image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span><img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/10\/user-research-visual-480x453.jpg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/10\/user-research-visual.jpg 800w,\n\t\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/10\/user-research-visual.jpg 620w,\n\t\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/10\/user-research-visual.jpg 480w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"User Research &#038; Testing\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tsizes=\"(min:1201px) 480w, (max-width:640px) and (min-width:1200px) 46vw, 96vw\" loading=\"lazy\"\/>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<div class=\"teaser__inner flex flex--column flex1\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"teaser__subtitle\">\n\t\t\t\t\t\t\t\t\t\t\t\tCUSTOMER EXPERIENCE\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<h3>User Research &#038; Testing<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>In order to be able to develop projects in a targeted and successful manner, it is important to collect and document the requirements of the most important stakeholders. We support you.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div><span class=\"btn btn--ghost\">\n\t\t\t\t\t\t\t\t\t\t\tLEARN MORE\t\t\t\t\t\t\t\t\t\t<\/span><\/div>\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"flex__item one-third md-one-half portrait-one-whole margin-bottom flex flex--column\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.medienwerft.de\/en\/full-service\/online-marketing\/\" class=\"flex1 flex flex--column noHeadline\">\n\t\t\t\t\t\t\t\t<span class=\"teaser__image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span><img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2026\/05\/digital-marketing-preview-teaser-480x296.webp\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2026\/05\/digital-marketing-preview-teaser.webp 800w,\n\t\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2026\/05\/digital-marketing-preview-teaser-620x383.webp 620w,\n\t\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2026\/05\/digital-marketing-preview-teaser-620x383.webp 480w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Online Marketing\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tsizes=\"(min:1201px) 480w, (max-width:640px) and (min-width:1200px) 46vw, 96vw\" loading=\"lazy\"\/>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<div class=\"teaser__inner flex flex--column flex1\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"teaser__subtitle\">\n\t\t\t\t\t\t\t\t\t\t\t\tSERVICES\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<h3>Online Marketing<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Whether customer acquisition or customer retention &#8211; we operate our online marketing according to clear performance criteria. Our concepts and strategies must lead to measurable success, be modular and flexible enough that we can continue to optimise them during ongoing operations.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div><span class=\"btn btn--ghost\">\n\t\t\t\t\t\t\t\t\t\t\tSELL SUCCESSFULLY\t\t\t\t\t\t\t\t\t\t<\/span><\/div>\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"block block--lets-connect flex flex--column  bg--white no-pad padding-bottom--big bottom normal bottom\">\n\n\t<div class=\"connect__banner bg--light js-fade js-fade-in\">\n\t\t<p class=\"connect__tagline\">Let&#8217;s connect<\/p>\n\n\t\t\n\t\t\t<div class=\"connect__tagline-overlay hidden--sm\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<h3>Do you have any questions?<br \/>\n<span class=\"orange\">CONTACT US!<\/span><\/h3>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<\/div>\n\n\n\t\n\t<div class=\"connect__contact js-fade js-fade-in\">\n\n\t\t\n\t\t\t<div class=\"headline-replacement-sm hidden text--center\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<h3>Do you have any questions?<br \/>\n<span class=\"orange\">CONTACT US!<\/span><\/h3>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t<div class=\"container\">\n\n\t\t\t\t\n\n\t\t\t\t<div class=\"flex flexgrid--gutter flex--wrap padding-top--small\">\n\t\t\t\t\t<div class=\"flex__item one-half md-one-whole\">\n\n\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t\t<div class=\"flex__round\">\n\t\t\t\t\t\t\t\t<div class=\"object-fit-con\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/06\/zitat-jochen-martens-kreisportrait.webp\"\n\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/06\/zitat-jochen-martens-kreisportrait.webp 2x,\n\t\t\t\t\t\t\t\t\t\t\t\t\thttps:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/06\/zitat-jochen-martens-kreisportrait.webp 1x\"\n\t\t\t\t\t\t\t\t\t\t\talt=\"Zitat - Jochen Martens - Leitung Kreation\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<div class=\"inner\">\n\t\t\t\t\t\t\t\t\t<p><strong>JOCHEN MARTENS<\/strong><br \/>\nHead of CX Design<\/p>\n<p><a href=\"tel:040\/317799-0\" rel=\"nofollow\">040 \/ 31 77 99-0<\/a><br \/>\n<a href=\"mailto:info@medienwerft.de\">info@medienwerft.de<\/a><\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/in\/jochen-martens-23110172\/\" target=\"_blank\" class=\"connect__linkedin\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t\t\t\t\t\t\t<svg height=\"72\" viewBox=\"0 0 72 72\" width=\"72\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g fill=\"none\"><path d=\"M8,72 L64,72 C68.418278,72 72,68.418278 72,64 L72,8 C72,3.581722 68.418278,-8.11624501e-16 64,0 L8,0 C3.581722,8.11624501e-16 -5.41083001e-16,3.581722 0,8 L0,64 C5.41083001e-16,68.418278 3.581722,72 8,72 Z\" fill=\"#007EBB\"\/><path d=\"M62,62 L51.315625,62 L51.315625,43.8021149 C51.315625,38.8127542 49.4197917,36.0245323 45.4707031,36.0245323 C41.1746094,36.0245323 38.9300781,38.9261103 38.9300781,43.8021149 L38.9300781,62 L28.6333333,62 L28.6333333,27.3333333 L38.9300781,27.3333333 L38.9300781,32.0029283 C38.9300781,32.0029283 42.0260417,26.2742151 49.3825521,26.2742151 C56.7356771,26.2742151 62,30.7644705 62,40.051212 L62,62 Z M16.349349,22.7940133 C12.8420573,22.7940133 10,19.9296567 10,16.3970067 C10,12.8643566 12.8420573,10 16.349349,10 C19.8566406,10 22.6970052,12.8643566 22.6970052,16.3970067 C22.6970052,19.9296567 19.8566406,22.7940133 16.349349,22.7940133 Z M11.0325521,62 L21.769401,62 L21.769401,27.3333333 L11.0325521,27.3333333 L11.0325521,62 Z\" fill=\"#FFF\"\/><\/g><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"flex__item one-half md-one-whole\">\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 139748848,\n\t\t\t\t\t\t\t\t\tformId: \"cd85fe7a-37f1-4f9d-9009-0c8be7bd32f6\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1789311638000-0525901704\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1789311638000-0525901704\"><\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\n\t\t\n\t<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Do you need support in the development of new digital products, do you face a challenge concerning digitalisition or do you have bottlenecks in your in-house CX team? As part of our CX Expert Support, we support you.<\/p>\n","protected":false},"author":31,"featured_media":32605,"parent":23540,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-37251","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":["https:\/\/www.medienwerft.de\/wp-content\/uploads\/2023\/02\/heroimage-cx-expert-support-1024x358.webp",1024,358,true],"author_info":{"display_name":"Sophie Weegmann","author_link":"https:\/\/www.medienwerft.de\/en\/author\/sophie\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/pages\/37251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/comments?post=37251"}],"version-history":[{"count":16,"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/pages\/37251\/revisions"}],"predecessor-version":[{"id":61983,"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/pages\/37251\/revisions\/61983"}],"up":[{"embeddable":true,"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/pages\/23540"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/media\/32605"}],"wp:attachment":[{"href":"https:\/\/www.medienwerft.de\/en\/wp-json\/wp\/v2\/media?parent=37251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}