SELF-EXPLANATORY, INSPIRING – EASILY CLICKABLE

Whether interaction with an app, fast and self-explanatory online shopping or a session on your corporate website – you get no second chance to make a first impression. That’s why optimal user experience design is so important,

because your users will only come back again if they have the best possible experience on their digital journey. And that has a direct influence on sales and the development of important content areas.

MEDIENWERFT – USER EXPERIENCE AT ITS FINEST

  • Over 20 years of methodology and practical skills
  • Competence in all the relevant digital disciplines: UX & UI design, e-commerce and online marketing
  • Very wide experience in the area of brands and e-commerce

„Creating positive user experiences is a really complex undertaking. In addition to wide-ranging experience in design, methodology and interaction know-how, tact and empathy also play a role again and again.“

Jochen Martens, Creative Director

MAKE CONTACT

HAPPY USER, HAPPY COMPANY

To provide the optimum experience in the use of digital applications, you have to understand how users see things, how they think and how they behave. For that reason we focus in UX development on the ergonomic and communicative, but also the aesthetic requirements of your users.

We have been gathering and developing extensive knowledge of methods and practical skills in the modeling of user-oriented design concepts since 1996. Our transaction-oriented e-commerce platforms generate the highest conversion rates in the industry and our image websites and information offerings are constructive, ergonomic and inspiring.

DO YOU WANT TO GET TO KNOW YOUR USERS BETTER?

INQUIRE FOR A WORKSHOP NOW

Farbenspiel Hintergrundbild

YOUR BENEFITS AT A GLANCE

MORE JOY OF USE, USABILITY AND GREATER ACCESSIBILITY

MORE JOY OF USE, USABILITY AND GREATER ACCESSIBILITY

BRAND PROFILING BY MEANS OF WELL THOUGHT OUT AND PERSONALIZED DIGITAL SERVICES

BRAND PROFILING BY MEANS OF WELL THOUGHT OUT AND PERSONALIZED DIGITAL SERVICES

ATTRACTIVE DESIGN AND EXCITING CONTENTS

ATTRACTIVE DESIGN AND EXCITING CONTENTS

CONSTRUCTIVE CUSTOMER JOURNEYS AND HIGHER RETURN RATES

CONSTRUCTIVE CUSTOMER JOURNEYS AND HIGHER RETURN RATES

WE DESIGN EXPERIENCES FROM THE BEGINNING

Benefit from our experience for your e-commerce or brand offerings, so that you make a good impression from the beginning. That is why when designing applications we place particular importance on their simplicity, even when complex processes are running in the background. Depending on the usage scenario, we develop individually customized navigation concepts. We structure your information or product pages so that your users can navigate through your offerings easily and productively.

Our team of web analysts, UX designers, visual designers, copywriters and IT professionals also debate minor details. They even discuss the color, form and function of the tiniest interaction elements.

The background is clear: Even customer journeys change over time, and digital touchpoints have to be as dynamic as your customers’ requirements. Our experts will help you to recognize these multi-layered challenges and meet them appropriately in terms of design, because your customers will not come back again unless they feel at home in your online environment.

OUR CLIENTS

VIEW OUR REFERENCES

UX DESIGN WITH MEDIENWERFT: FROM THE USER TO THE PERFECT SOLUTION

ANALYSIS PHASE

  • Workshops
  • KPI audit
  • Benchmark analysis
  • Target group analysis
  • User research
  • Creation of personas
  • User/customer journeys
  • Flow charts

CREATIVE PLAN

  • Use cases
  • Card sorting
  • Sitemap
  • Contentmap
  • Brand filter
  • Service design

DETAILED CONCEPT

  • Wireframing/Scribble
  • Interaction design
  • Prototyping
  • UX writing
  • Testing

IMPRESSIVE USER EXPERIENCE

YOUR BENEFITS

  • Long-term customer retention
  • User-centered solutions
  • More traffic and lead generation
  • Conversion optimization
  • Perfect usability in every channel
  • UX know-how at the highest level

OUR OFFERING

  • User-centered design
  • User research and persona development
  • Landing page concepts
  • Usability optimization
  • Workshops with the latest UX methods
  • Continuous optimization

DO YOU WANT TO TURN YOUR VISITORS INTO REGULAR CUSTOMERS?

At Medienwerft you are in good hands: We focus on your users and your goals. Benefit from our services in the area of UX design, to implement or upgrade your digital projects perfectly:

  • UX analysis
  • KPI auditing
  • Cognitive walk-through
  • Design thinking workshop

MAKE CONTACT

PROJECTS

Hamburger Software
HAMBURGER SOFTWARE

Hamburger Software

A complete relaunch of the company’s website was planned for their 40th anniversary. Medienwert provided full service for this order, from online strategy to the new digital corporate design to TYPO3 programming.

LEARN MORE

ALSO INTERESTING

SAP CX
TECHNIK

SAP CX

Be it online, while mobile or in situ, customers now make purchasing decisions across all channels and communication methods. With SAP Customer Experience (formerly: SAP Hybris), your company can react to customer requirements in real time, entice customers across different channels and thus gain their loyalty over the long term.

MORE EXPERTISE FROM ONE SOURCE
Visual Design
VISUAL DESIGN

Visual Design

From platform design to campaign design, our communication solutions not only look good, but turn your touchpoints into a visual brand experience.

EXPERIENCE DESIGN
Kontaktblock

CONTACT

„Outstanding e-commerce applications, impressive digital communication concepts and robust business models need one thing above all else: perfect planning. Feel free to talk to me if you have great plans.“

Oliver Helms

Managing Director
OLIVER HELMS

Tel: +49 40 / 31 77 99-0
Email: info@medienwerft.de