Customer
Experience &
E-Commerce IT
Whether B2B or B2C – for 29 years we have been combining digital customer and user experiences with innovative IT and a high level of SAP ERP integration and process expertise to create solutions that sell measurably better.
Artificial intelligence
We develop AI solutions that optimize your processes, increase efficiency and open up new opportunities in digital commerce. Hosted in our data centers, our AI products meet the highest data protection standards – 100% GDPR-compliant. If required, we combine AI competence with extensive SAP expertise to optimally support your goals.
SAP COMMERCE
Whether SAP with certified expertise, Emporix or commercetools – with experience from over 250 successful e-commerce projects, we implement sophisticated solutions deep into your SAP system and process landscape.
EXPERT SUPPORT
& IT-Sourcing
Flexible scaling – whether for digital pilot projects, development, agile tasks or special areas of expertise: You need IT experts and engineers, we provide the capacity.
Headless
Storefronts
Best scalability and highest flexibility: Headless storefronts give store operators the opportunity to offer their customers the best possible customer experience regardless of device and location. Our frontend experts implement headless storefronts like SAP Spartacus such as SAP Spartacus or Vue Storefront/Alokai quickly and competently in Angular.
As part of the FIS-group, we offer a unique combination of CX, E-Commerce-, IT and AI expertise from a single source.
We combine digital customer experiences with innovative IT, artificial intelligence, and strong SAP ERP integration and process competence.
In this way, we create efficient end-to-end solutions that save costs and improve sales measurably.
Whether you’re a company leader, IT director, or responsible for E-Commerce, marketing, or AI – we see your challenges as our own, and provide you with the right team to ensure your success.
We can’t wait to hear from you!

CASES
CASES
Blog
Blog
B2B & B2C
Services
Full service for your success.
What we offer you: many years of experience and exclusive skillsets, as well as technical, strategic and conceptual expertise. From this combination spring the solutions that work for your success.
E-COMMERCE IT
Expert-Support, IT-Sourcing, Headless Commerce, Development, Quality Assurance
E-COMMERCE TRENDS
Lean Commerce, Composable Commerce, MACH
SPECIAL KNOW-HOW
E-Commerce with the FIS-Group, Move to Cloud, Searchandizing, Performance Optimization, SAP Fiori
AI/KI
KI with the FIS-Group, KI in E-Commerce, Master Data Preparation, Generative KI, KI Agents & Process Optimization
CUSTOMER EXPERIENCE
Customer Experience Design, CX Expert Support, UX/UI Design, UX Research & Testing, Digital Accessibility
ONLINE MARKETING
Marketing automation, Performance marketing, Content marketing, E-Commerce SEO, Email marketing, Social Media marketing
Technology
EXCLUSIVE TECHNOLOGIES – HIGH LEVELS OF EXPERTISE
We realise e-commerce solutions and digital platforms of the most efficiency. Our tools: solutions such as SAP, Emporix and commercetools as well as complementing software solutions for example from areas such as content management, Searchandising/product search, marketing automation or headless storefront development.
ENTERPRISE E-COMMERCE
SAP Commerce Cloud, emporix, commercetools, FIS/eSales
SAP CX
SAP Emarsys, SAP Emarsys Account Engagement, SAP Marketing Cloud
Headless Storefronts
Vue Storefront/Alokai, SAP Composable Storefront (Spartacus)
CMS
storyblok, contentful, Magnolia Headless CMS, SAP SmartEdit, strapi, Bloomreach Content
PIM
Akeneo, PIMcore, Contentserv
PRODUCT SEARCH & DISCOVERY
Fact-Finder, Coveo, Algolia, Bloomreach, Zoovu, SearchHub, BatteryIncluded
Customer
From Retail to B2B companies
Whether they are large retailers, exciting brand manufacturers or B2B companies – our clients are as diverse as the tasks they set us. What they have in common: the pursuit of growth and success.
Customer centricity
In addition to strategic input, we value Medienwerft for its conceptual and creative ideas.
Creation and technology – the mix makes the difference
With its unique mix of technical (SAP) know-how and creative expertise, Medienwerft convinced us.
MEET THE FIS-GROUP
AT THESE EVENTS
EHI Connect from September 30 to 1 October
in Düsseldorf
SAP NOW AI Tour at November 27
in Berlin
EHI Connect from September 30 to 1 October
in Düsseldorf
SAP NOW AI Tour at November 27
in Berlin
DO YOU HAVE ANY QUESTIONS?
CONTACT US!
AI only works with architecture: watch the masterclass now
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The right system for every application: Medienwerft Demo Days – See for yourself
End2End solutions from UX to hosting: Benefit from the expertise of the FIS Group!
Do you fit into our team? Discover all vacancies now and apply now!
Ready for the shipyard? Find out what you can look forward to as an apprentice at Medienwerft!
AI expertise in three episodes: Listen to our podcast series now!
Composable commerce reimagined: Discover Emporix's new strategy now!
Three use cases: Watch the AI Booster in Retail webinar now!