AS CONVINCING AS IT IS BREATHTAKING:
UX/UI DESIGN FOR AN UNFORGETTABLE USER EXPERIENCE
Whether it’s interacting with an online shopping app that’s fast and easy to use, or a session on your website, there’s no second chance to make a first impression. That’s why an optimal UX design is so important to us. Because your users will only be happy to come back if they have the best possible experience on their customer journey in terms of ease of use. And thus the user experience has a direct impact on selling and accessing key content areas.
✓ Perfect first impression ✓ High customer satisfaction ✓ Valuable insights
UX CONSULTING: Understand users correctly
To ensure an optimal experience when using digital applications, it is necessary to understand how users see things, how they think and how they behave.
Only those who understand the requirements, wishes and frustrations of their customers can come up with and design products that appeal to and convince them. Since 1996, we have been supporting well-known B2B and B2C customers in simplifying and accelerating processes and optimising the user experience.
To this end, we have developed comprehensive methodological and practical knowledge in the modelling of user-orientated conception and design. Our transactional e-commerce platforms generate the highest conversion rates in the industry, and our image websites and information offerings are targeted, ergonomic and inspiring.
What makes us so special
We create compelling UX and UI solutions that focus on your target audience. With our combination of design expertise, technology and creativity, we build tailor-made products that meet your requirements and meet the highest quality standards. With our UX consulting, we are the perfect support on the way to an outstanding user experience.
DESIGN WITH SYSTEM
Sophisticated UI design is based on sophisticated UX. You can build on our design system and expand the user experience.
E-Commerce Focus
Our understanding of e-commerce helps us to successfully implement your projects – whether B2B or B2C.
Online Marketing
We help you with online marketing – whether social media posts, microanimations, in the webshop or your campaigns.
Usability optimisation
Not only do we create new concepts, we also improve an existing concept so that better results are obtained through our consulting services.
UX CONSULTING: OUR SERVICES
Project requirements
In joint meetings and workshops, we determine what the core of the project is and what the tasks are.
Benchmarking
In order to focus on the target group and the users, we first research the appearance and interactions of similar products and actors.
User analysis
Understanding user requirements and expectations helps us to achieve a well-thought-out UI and to complete a project in a successful manner.
Vision of the project
Each project has its own individual character, with an individual concept tailored to the respective challenges.
Analysis of requirements
We support you in getting to know your customers better and in preparing your online presence accordingly.
Documentation in the project plan
Over the entire project period, we reach various milestones. In order to keep an overview at all times, all steps are recorded.
Implementation of design elements and functions
Our UI UX experts develop the right designs based on the analysis and conception.
Designing the user interface, interaction design and database architecture
To ensure that the design elements are used in a targeted manner, we look at the entire playing field.
Documentation of the results
Even at the end of a project, the results are recorded with appropriate recommendations for action. The most important findings then form the basis for further projects.
This is how your customers benefit FROM OUR METHODS
User-centric
solutions
Always keep the end user in mind in all decisions: understanding usage requirements allows us to develop the best possible user experience.
Perfect usability
in all channels
Nowadays, everyone knows about mobile first. We have kept your product’s entire ecosystem in mind, from marketing to all major breakpoints.
Appealing USER INTERFACE DESIGN & EXCITING CONTENT
Great UX design is not enough if the content is not right. We advise you conceptually, so that you convince your customers in all areas.
Better
user experience
If users enjoy using products, they’re happy to come back – because for them it feels a bit like “coming home”.
HOW YOU CAN BENEFIT FROM OUR SERVICES
STRONG
BRAND PRESENCE
A consistent brand image across all channels increases the recognition and brand retention of your customers on the web.
MORE TRAFFIC AND LEAD GENERATION
We help you to make your products better known, increase customer numbers and appear higher in search results.
LONG-TERM CUSTOMER LOYALTY
We optimise your brand profile through thoughtful and personalised digital services that keep your customers engaged with your business.
SATISFIED CUSTOMERS AND STAKEHOLDERS
Targeted customer journeys drive higher return rates, which in turn drive more revenue.
Together for better UX: workshops
Workshops help us and you to understand your challenges better. Individual goals can be pursued according to your wishes: for example, setting requirements, better understanding users, recognising UI pain points or optimising existing solutions.
In 4-week sprints, our UX and UI experts accompany and support you with specific expertise in finding individual solutions. It’s worth it for you:
✓ Reduced development costs
✓ Faster communication and implementation
✓ Uniform, recognisable appearance
“Many of our customers already have their own team that works on CX Design every day. However, help is often needed, as resource bottlenecks occur at peak times or a fresh, external view is needed. Does that sound familiar? Then get in contact with us!”
Jochen Martens
Head of CX-Design
☎ 040/317799-0
✉ Wendenstraße 130, 20537 Hamburg
