UX/UI design – For an unforgettable customer experience at your digital touchpoints
Good UX/UI design is crucial for optimal customer experiences, especially in e-commerce and self-service portals. Our experts minimize barriers through user-centric digital touchpoints to increase sales and customer satisfaction.
- High customer value through user centricity
- Increase conversions and customer loyalty
- Efficiency and cost savings through targeted design – right from the start
Success in the digital world: Why UX/UI design and user-centricity are revenue drivers
UX/UI design at the heart of digital transformation.
In the e-commerce landscape, B2B portals and SaaS applications, user experience is the key to success. Our commitment to outstanding UX/UI design ensures that every interaction is intuitive and purposeful.
At Medienwerft, we know that success in the digital space depends on the symbiosis of technology and user-centricity. Our solutions in the areas of e-commerce, self-service portals, and SaaS start precisely here by focusing on the needs and expectations of users. In a market characterized by digitalization, we make our customers stand out through unique and user-centric design approaches – and thus make them demonstrably more successful.
UX/UI AGENCY – WHY MEDIENWERFT?
We create compelling UX and UI solutions that put your target audience first. With our combination of design expertise, technology and creativity, we build tailor-made products that meet the requirements of the end customer and fulfill the highest quality standards. With our UX consulting we are the perfect support on the way to an outstanding user experience.
Multi-industry understanding
We feel at home in many industries – whether B2B or B2C – and quickly think our way into new markets, products and target groups.
Tailored processes
We are guided by your internal capabilities when planning and executing the project. Our design experts work as agilely as possible to realize the goals in “time and budget”.
Highest level and extensive skillset
Experience Design, Interaction Design, Design Systems – you have access to experts with senior consulting level and extensive knowledge.
Many years of experience in customer experience
At home in the customer experience for 25 years – with Medienwerft you strengthen your team with real experts.
OUR SERVICES
Conception and prototyping
Our concepts for digital products always aim to provide the user with the relevant information and functions at the right time. With modern tools, we quickly create testable prototypes that deliver sound insights.
Usability optimization
Our user experience consultants analyze your existing digital touchpoints and quickly derive the necessary measures. In doing so, we always have an eye on the quick wins in order to achieve results quickly.
E-Commerce Experience
A good user experience in online retail promotes sales, increases the number of customers and is reflected in higher conversion rates and dwell times, among other things. Medienwerft knows what is important when designing a web store so that the shopping process runs smoothly.
UI for E-Commerce and SaaS
User interfaces of online stores or software solutions have particularly high visual requirements. Therefore, our user interface designers are specialists in the design of complex web applications.
Design-systems
The single point of truth for all policies and components of your brand and digital products: We develop design systems for you that promote consistency and efficiency across all teams in your organization.
Visual Design
A portal usually has to convey a lot of information in a very small space. On dashboards, the balance between information density and quickly accessible functions is ideally maintained. We always focus on the visual preparation of data with good scanability.
CX-Strategy
To ensure your customers have a memorable experience when they interact with your brand in the digital space, we work with you to develop the right strategy.
Research and testing
Whether it’s UX audits, user interviews or usability tests – our UX experts know that when developing a product, the requirements and opinions of customers must be incorporated into the conception and design process from the very beginning.
Customer Journeys
We look at and document the exact paths your users take – from initial contact to transaction completion. So that your product not only works functionally, but also emotionally.
Your advantages when you focus on a good user experience
Increased customer satisfaction
A positive user experience leads to happier customers who are more inclined to interact or buy again.
Increase conversion rates
An intuitive and pleasant user interface can increase the likelihood of purchases or signups.
Stronger customer loyalty
Satisfied users return more often and show higher brand loyalty.
Efficiency increase
A well thought-out UX design can help users perform desired actions faster and more efficiently.
Competitive advantage
A compelling user experience can make the difference between you and the competition, especially in saturated markets.
Long-term cost savings
Investing in a good user experience at the beginning can reduce expensive revisions or bug fixes in the future.
UX/UI-DESIGN FOR SAAS SOLUTIONS
Companies need intuitive tools to streamline their processes and save resources. SaaS solutions are used in many business areas. When users work with these tools all day, ease of use is essential for business success. A good SaaS application should be intuitive so that employee training is minimal.
The key is user-centered design. This requires a deep understanding of user requirements and the daily work routine.
The experts at Medienwerft not only master the necessary UX methods, but also know the software design patterns that match the necessary requirements. For dashboards, for example, the high density of information should be presented so clearly that a high joy-of-use is achieved.
You want to learn how you too can optimize the user interface of your software?
OUR CLIENTS
“Many of our customers already have their own team working on CX design every day. Often, however, help is still needed because of resource bottlenecks during peaks or because the fresh view from outside is needed. Sound familiar? Then get in touch with us!”
Jochen Martens
Head of CX-Design
CONTACT
„What can we achieve? How can we progress? How can we operate better in the market? If you’re looking for outstanding digital solutions for a particular challenge, talk to us about it. After all, you know that successful relationships always begin with the first conversation.“
New Business
SÖNKE BAUMANN
Tel: +49 40 / 31 77 99-0
Email: info@medienwerft.de