Das Bild zeigt einen Laptop mit dem Online Shop Relaunch für Granit Parts, desktop

Granit Parts –

Relaunch for a new digital shopping experience

GRANIT PARTS, part of the FRICKE Group, is one of Europe’s leading suppliers of spare parts and accessories for agricultural, gardening, and construction machinery. The online shop is the heart of the business—thousands of customers visit the shop every day. However, growing demands made a fundamental modernization necessary.

Das Bild zeigt einen Laptop mit dem Online Shop Relaunch für Granit Parts, tablet
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customer

GRANIT PARTS, part of the FRICKE Group

value-stream-library
industry

Agriculture & Farming

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goal

Relaunch with optimized UX, navigation, and a modern design

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Services

Research, UX/UI Design, Prototyping, Design system

Since 1996, GRANIT PARTS has been one of Europe’s leading wholesalers of spare parts and accessories for the agricultural sector and today supports over 40,000 dealers and repair shops. With a clear multi-brand strategy, the family-owned company offers the industry’s largest product range, comprising more than twelve million items available through its high-performance online store, numerous specialized catalogs, and a close-knit network of 24 international branches. In addition to supplying high-quality products, GRANIT PARTS supports its customers with efficient logistics, technical services, professional advice, and modern retail and marketing solutions, thereby establishing itself as a reliable partner for competitive and successful business management.

The Task

A Relaunch for Greater Sustainability

The previous store had grown over the years—functional, but no longer intuitive. Users had to click too many times to reach their destination, mobile processes felt clunky, and the design no longer aligned with the brand’s identity. The goal was a relaunch that would take user-friendliness, performance, and brand presence to a new level.

The goal was more than just a new design: a completely revised user experience that simplifies the shopping process, delights customers, and lays the foundation for future expansions.

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The Goals

Fewer obstacles. More flow

The relaunch addressed the very areas where users had previously encountered limitations. The focus was on significantly improving navigation, providing a more modern user experience, and offering more efficient access to relevant information. The goal was to make the shop noticeably easier to use, faster, and more up-to-date.

Infografik zum neuen Nutzererlebnis seit des Relaunch für Granit Parts
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Find It Faster

Faster access to products through optimized navigation, smart search, and powerful filtering options that make product listings even more precise.

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Consistent look

A new look and feel with a clear visual style for a consistent brand image and a modern, brand-aligned presentation.

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Improved usability

Enhanced navigation, clear interactions, and a consistent user experience to simplify the entire shopping process for all users.

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Satisfied customers

A redesigned customer interface for clearer presentation of complex information—for a more transparent, user-friendly experience.

From Concept

to Implementation

The process of creating the new shop was carried out in clear, coordinated steps: from analysis through UX and design to the final structure.

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Analysis & Research

Our analyses provided valuable insights. These insights helped us formulate hypotheses and focus on the key moments of the customer journey.

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UX Design & Prototyping

User-centered e-commerce UX designs provide a simple and intuitive representation of complex product structures, filter logic, and purchasing processes. The clickable Figma prototype brought the new user journey to life and served as a basis for decision-making for all stakeholders.

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Design & Systematics

The new visual design combines clarity, brand identity, and functional precision. At the same time, an Atomic Design System was developed that centrally defines all components, colors, and typography, thereby accelerating development.

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Structure & Orientation

The information architecture has been redesigned, and a mega flyout has been added to the navigation to quickly guide users to relevant sections. The search function has also been made more precise and faster with a revamped auto-suggest layer.

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Mobile & Experience

Since the majority of the target audience accesses the store via desktop, the focus was not on a strict mobile-first approach. Nevertheless, the user experience on mobile devices was specifically optimized—with improved touchscreen targets, a clear hierarchy, and high-performance interfaces.

the result

A clear win for users and the brand

  • Enhanced user experience: GRANIT benefits from a modern, clearly structured shopping experience. Customers can find the right products faster, navigation is more intuitive, and the entire customer journey is noticeably smoother.
  • Greater efficiency in day-to-day operations: The new Atomic Design System enables the GRANIT team to create content and pages much more quickly and maintain them consistently—a clear win for efficiency and brand presence.
  • Higher Conversion Rates and Customer Satisfaction: Optimized UX designs and new features such as filters, search, and product lists lead to better user experiences and measurably increase end-customer satisfaction.
  • Well-structured customer interface:
    The redesigned “My Account” section makes it easier for both end customers and partners to keep track of orders, delivery status, and individual agreements.
  • Optimized for mobile – with a focus on desktop:
    Even though the platform is primarily used on desktop, mobile functionality has been specifically enhanced to ensure a strong user experience across all devices.

Conclusion

Digital shopping experiences – executed to the max

The new store offers a modern, high-performance user experience and a clean visual design. Customers can find products more quickly, navigation is more intuitive, and the overall shopping experience feels more cohesive. Thanks to the Atomic Design System, the GRANIT team will now be able to consistently implement new pages and features on their own.

Contact us now &

implement your project successfully with our experts!

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Sönke Baumann

New Business

040 31 77 99 0

sbaumann@medienwerft.de

here to help

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