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Process consulting: Optimization for efficient business processes
It is essential for e-commerce companies to continuously improve and optimize their operational processes. Three key concepts are at the heart of this: process orchestration, process automation and process optimization.
As a leading internet agency with almost 30 years of experience, we offer you comprehensive consulting services in these areas to make your e-commerce projects more efficient and effective. In doing so, it is important to us to have a reliable exchange at eye level so that we can optimize your business processes and strengthen your competitive advantages.
Everything is intertwined: Process orchestration
Process orchestration encompasses the planning, coordination and execution of business processes within a company. The aim is to ensure that the various processes work together seamlessly and are coordinated with one another. In the e-commerce world, this means that order processing, warehouse management, payment processing and customer service must function smoothly and efficiently.
We help our customers orchestrate their processes by working with them to define clear process flows that meet the needs of their business.
For more efficient workflows: Process automation
Process automation refers to the automation of recurring and time-consuming tasks and processes. By using technologies such as workflow automation, artificial intelligence and robotics, companies can reduce manual workflows and create more efficient processes. In e-commerce, automation can help to increase efficiency and minimize errors.
We help our clients to identify and implement suitable automation solutions that optimize their business processes and increase their productivity.
Always improving: Process optimization
Process optimization refers to the continuous improvement of business processes in order to maximize efficiency, quality and customer satisfaction. This can be achieved by analyzing data and performance metrics, identifying bottlenecks and inefficient areas and implementing improvement measures. In the e-commerce world, optimizing checkout processes, product categorization and marketing campaigns can help improve conversion rates and drive revenue growth.
We work closely with our clients to analyze their processes, identify bottlenecks and develop customized solutions that support their business goals.
HABA FAMILYGROUP CASE
With Lean Commerce from MVP to efficient implementation
When launching the new B2C online store based on Emporix, we worked with the client to design the roadmap for a Minimum Viable Product (MVP).
In order to have an executable web store at an early stage, the features were prioritized according to four categories: Must-haves, Should-haves, Could-haves and Future Proposals.
Then dependencies were checked, the implementation effort of the individual features estimated and their go-live relevance evaluated.
This resulted in a project roadmap with concrete milestones, which were tracked using a traffic light system. The first features went live in record time and the roadmap was adhered to.
HABA FAMILYGROUP CASE
With Lean Commerce from MVP to efficient implementation
When launching the new B2C online store based on Emporix, we worked with the client to design the roadmap for a Minimum Viable Product (MVP).
In order to have an executable web store at an early stage, the features were prioritized according to four categories: Must-haves, Should-haves, Could-haves and Future Proposals.
Then dependencies were checked, the implementation effort of the individual features estimated and their go-live relevance evaluated.
This resulted in a project roadmap with concrete milestones, which were tracked using a traffic light system. The first features went live in record time and the roadmap was adhered to.
KRONE CASE
Flexible project organization and agile methods
From small mowers to the BiG X forage harvester – the family-owned company Krone is a specialist in forage harvesting machinery. Krone customers and dealers can find out everything they need to know about Krone and its machines via a new online information system – designed and implemented by Medienwerft.
For a project like the mykrone.green B2B portal, a flexible project organization was the obvious choice. Together with the client and the associated IT service provider, we used agile methods to work in a mixed team in a self-organized yet close collaboration. In workshops and scribble sessions, we came up with initial drafts within a very short time.
The B2B platform was implemented as a complete Scrum projectin a manageable number of sprints.
KRONE CASE
Flexible project organization and agile methods
From small mowers to the BiG X forage harvester – the family-owned company Krone is a specialist in forage harvesting machinery. Krone customers and dealers can find out everything they need to know about Krone and its machines via a new online information system – designed and implemented by Medienwerft.
For a project like the mykrone.green B2B portal, a flexible project organization was the obvious choice. Together with the client and the associated IT service provider, we used agile methods to work in a mixed team in a self-organized yet close collaboration. In workshops and scribble sessions, we came up with initial drafts within a very short time.
The B2B platform was implemented as a complete Scrum projectin a manageable number of sprints.
ERNSTING’S FAMILY CASE
Genuine Scrum, hybrid with its own project space
As Ernsting’s family’s digital agency, we have been working together in an agile way since 2015:
In a project based on strenger Scrum methodology, the entire front end was relaunched within 11 months.
With the aim of offering strong added value for families, inspiration, customer proximity and useful services, new standards were set for Ernsting’s family in terms of design, inspiration and customer proximity.
Since then, we have continued to develop the store together: whether by optimizing microservices according to the Kanban methodology or by implementing accompanying online campaigns (from motion advertising to games). We work closely with a wide range of specialist departments.
ERNSTING’S FAMILY CASE
Genuine Scrum, hybrid with its own project space
As Ernsting’s family’s digital agency, we have been working together in an agile way since 2015:
In a project based on strenger Scrum methodology, the entire front end was relaunched within 11 months.
With the aim of offering strong added value for families, inspiration, customer proximity and useful services, new standards were set for Ernsting’s family in terms of design, inspiration and customer proximity.
Since then, we have continued to develop the store together: whether by optimizing microservices according to the Kanban methodology or by implementing accompanying online campaigns (from motion advertising to games). We work closely with a wide range of specialist departments.
