Digital Consulting – consulting expertise from over 25 years of e-commerce in B2B and B2C

At a time characterized by a difficult macroeconomic situation, increased budget and cost pressure and rapid technological change, companies are facing unprecedented challenges. The need to adapt, innovate and operate efficiently has never been greater.

Against this backdrop, digital transformation offers not only challenges but also significant opportunities. Our Digital Consulting helps you to take advantage of them. Our approach: we think like entrepreneurs, feel like customers and develop like technology pioneers. Benefit from our broad expertise, long-standing market presence and intelligent services to successfully develop your business digitally.

We support you with your
digital challenges

Is your business not achieving the desired results? Then sit down with us so that we can reposition your company digitally together. Your business requirements, economic and IT framework conditions as well as competitive analyses, user insights and current KPIs form the basis for our consulting.

Through comprehensive situation analyses – whether in the form of audits, workshops or the operational support of your team by our experts – we work together to identify optimal and individual options for action. We then develop a customized roadmap in line with your strategic goals in order to effectively transfer your packages of measures into an operational framework.

Seek advice now

Innovative technologies open up new potential. They enable creating unique digital customer experiences and establish efficient business processes. Do you want the best of both worlds? My team and I will be happy to advise you.

Hendrik van Laaten
CEO Medienwerft

DIGITAL CONSULTING – TOGETHER TO DRAW

PREPARING TODAY FOR THE DIGITAL CHALLENGES OF TOMORROW

Disruptive technologies and trends are constantly replacing existing business models, products and services and displacing established brands. This means that perspectives need to change, new objectives need to be developed and new paths need to be taken. Flexible and efficient IT platforms often replace rigid, entrenched systems.

We have been supporting companies on the path to digital transformation for over 25 years – with the aim of digitally strengthening their brand and sales in the long term. Let’s take the next steps together.

OUR CLIENTS

Digital Consulting: Das können Sie erwarten

YOUR BENEFITS

Special competence symbiosis of customer experience and e-commerce IT
Outstanding expertise in SAP ERP integration and processes (SAP Gold Partner status)
Competence coverage of all digital touchpoints
In-depth expertise in sophisticated end-to-end processes – B2B and B2C

OUR OFFER

Lean Commerce Consulting
Multichannel strategies
Multinational rollout strategies
Selection consulting systems & services for composable commerce
Market, competition and potential analyses
Support and advice on the development of digital roadmaps
Expert support on special e-commerce topics/disciplines
Various audit and workshop formats for the operational launch

Digital challenges: How we help to overcome them

The market is constantly evolving, especially in the digital environment. In order to keep up with current trends, perspectives need to be changed, new objectives developed and new paths taken.

Flexible and efficient IT platforms – such as headless or cloud approaches – often replace rigid, entrenched systems. We accompany you on the path to digital realignment – with the aim of digitally strengthening your brand, your system and your sales in the long term.

Let’s take the next steps together!

Get in touch

YOUR BENEFITS AT A GLANCE

STRATEGIC KNOWLEDGE COMBINED WITH OPERATIONAL KNOW-HOW

EXPERTISE ACROSS ALL DIGITAL TOUCHPOINTS

MANY YEARS OF EXPERIENCE IN B2B AND B2C

INSIGHT INTO CURRENT MARKET DEVELOPMENTS

SAP ERP INTEGRATION CONSULTING ON SAP GOLD PARTNER STATUS

SELECTION CONSULTING COMPOSABLE COMMERCE

WHEN CAN WE ACCOMPANY YOU ON YOUR ROAD TO SUCCESS?

What can we achieve? How can we develop further? How can we use our knowledge advantage to operate better on the market? We will find the answers to these questions in a joint consultation. We are happy to be your sparring partner and contribute our many years of experience to your target project.

How can we get started together? Here are a few options for a joint kick-off:

Market, competition and potential analyses
Consultation meeting or “e-commerce platform strategies” workshop
Expert support on special e-commerce topics/disciplines
Consultation about “Lean Commerce”

We look forward to your challenge

EXPERT SUPPORT

Customer Experience

CX Expert Support

Do you need support in the development of new digital products, do you face a challenge concerning digitalisition or do you have bottlenecks in your in-house CX team? As part of our CX Expert Support, we support you.

GET SUPPORT NOW

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LEAN COMMERCE

Optimize processes and reduce costs with “Lean Commerce”

We advise companies on how they can position themselves strategically and operationally in the short, medium and long term in order to reduce costs and increase margins.

LEARN MORE

Customer Experience Design

In the age of digitalization, customer experience design is the key to optimizing customer experiences. Our experienced CX experts work with you to determine the right measures to make interactions, e.g. in the web store or self-service portal, customer-oriented and revenue-generating.

OPTIMIZE NOW

CONTACT

„When you’re looking for new perspectives on the development of your process or transaction-oriented online platforms, my team and I will be happy to advise you. I look forward to getting to know you.“

Hendrik van Laaten (1) - When you're looking...

Managing Director
HENDRIK VAN LAATEN

Tel.: +49 40 / 31 77 99-0
E-Mail: info@medienwerft.de