AI only works with architecture: watch the masterclass now 
Digital innovation in the building materials trade: AI image search for STARK Germany 
The right system for every application: Medienwerft Demo Days – See for yourself 
End2End solutions from UX to hosting: Benefit from the expertise of the FIS Group! 
Do you fit into our team? Discover all vacancies now and apply now! 
Ready for the shipyard? Find out what you can look forward to as an apprentice at Medienwerft! 
AI expertise in three episodes: Listen to our podcast series now! 
Composable commerce reimagined: Discover Emporix's new strategy now! 
Three use cases: Watch the AI Booster in Retail webinar now! For satisfied customers and increased sales
Flexibility, scalability, and usability are the requirements that companies with online shops must meet in order to cope with growing cost pressures and increasingly fierce competition. With composable commerce architectures—in conjunction with the efficient use of artificial intelligence—B2B and B2C companies are well positioned for the future.
The FIS Group has decades of experience in implementing e-commerce projects for B2B and B2C companies and knows the best strategies for making your online business—whether a web shop or customer portal—sustainably successful.
We develop flexible, scalable solutions that adapt to your company’s requirements while reducing your costs through optimized, perfectly orchestrated processes. Thanks to AI-supported development, you can get to market faster and save on development costs.
To do this, we take a holistic view of your commerce processes: B2C and B2B, from front end to back end, from interface to integration. Our extensive experience in e-commerce covers not only the various platforms but also the associated peripheral systems (content management systems, marketing automation, AI agents, master data management, etc.).
Combined with our expertise in SAP integration and the use of state-of-the-art technologies, this makes the FIS Group a strong partner in e-commerce.
Together with you, we will find the right approach for your company, your processes, and your budget.
We understand your challenges
We understand the challenges facing companies in e-commerce—from rising customer expectations and complex processes to technological change.
Performance & Scalability
Our solutions ensure stable performance—even during peak loads such as Black Friday. Thanks to customizable systems for B2B and B2C scenarios, short loading times, and responsive design, you remain efficient and customer-focused at all times.
Customer experience & personalization
An outstanding customer experience is increasingly decisive for success or failure in e-commerce. Today’s customers expect personalized content, intuitive user guidance, and services tailored to their individual needs.
In addition to emotional appeal and convenience, features such as intelligent search, self-service, and loyalty programs are also crucial to ensuring long-term customer loyalty and sustainable growth.
Integration & Processes
Efficient and smooth processes are the foundation of successful e-commerce. From delivery and returns processes to document management and the integration of different systems, companies must orchestrate complex process chains to reduce costs, create transparency, and reliably meet customer expectations.
The seamless integration of peripheral systems such as ERP, CRM, PIM, or payment solutions is particularly important in this regard.
Internationalization & Law
E-commerce is increasingly growing beyond national borders. Companies must tailor their shops and portals to different countries and languages while complying with legal requirements.
In addition to international content and SEO management, issues such as multilingualism, different currencies, and the implementation of laws such as the Barrier-Free Accessibility Act (BFSG) also play a central role. Anyone who wants to expand successfully needs flexible systems that are legally compliant, scalable, and locally adaptable.
B2B-exclusive challenges
B2B commerce has its own unique requirements that go far beyond those of traditional B2C shops. Complex pricing and ordering logic, role-based approval processes, and tight integration with existing enterprise systems are key success factors.
Added to this are requirements such as recurring orders, customized offers, and a high level of transparency in data and processes. Only with tailor-made solutions can these complex structures be efficiently digitized and translated into a modern customer experience.
E-commerce with the FIS Group – our services for end-to-end success
The FIS Group—FIS, Medienwerft, and FIS-ASP— covers the entire spectrum of B2B and B2C e-commerce. For over 30 years, we have been combining digital customer and user experiences with innovative IT and a high level of SAP ERP integration and process expertise. This allows us to give your digital solution the decisive push it needs with our extensive expertise and innovative strength.
Satisfied customers are the best reference
Expert-Talk
With Lean Commerce to S/4HANA
Care instructions for your e-commerce site
The S/4HANA transition is keeping many companies busy as they move toward a digital future. But how can e-commerce processes be rethought in a meaningful way as part of this change?
The right solutions for every challenge
Agile, flexible, scalable:
Your online shop with the FIS Group
Perfectly connected: Whether SAP Commerce Cloud, Emporix, FIS/eSales, or others—we find the best e-commerce platform for your needs and connect it to one or more of your SAP ERP systems via our exclusive FIS/ShopConnector interface.
With the help of Medienwerft LCS middleware, not only can multiple different storefronts be integrated, but also additional functions and microservices. The result: a modern, scalable system that responds flexibly to your requirements.
Further expert knowledge
Case Study: How HABA halved its TCO through replatforming
Improved performance, reduced costs: Read our case study to find out how the HABA Group benefited from replatforming to Emporix.
Podcast: Lean Commerce with the FIS Group
Dirk Reimsbach, e-commerce specialist at Medienwerft, presents various approaches that B2B companies can use to achieve success in e-commerce.
Masterclass: How AI agents automatically orchestrate commerce processes
How can AI be used effectively and processes be orchestrated with AI agents? At the K5 conference, we answered these questions in a masterclass with a live demo.
