Cloud. AI. Strategy – Review of the FIS-ASP customer event 2025

The FIS-ASP Customer Event 2025 in Frankfurt kicked off with a joint breakfast, marking the start of a day full of exchange and professional inspiration. Oliver Weisbach (FIS-ASP) began by summarizing the latest developments in the IT landscape and showing how companies can find the right balance between cloud strategy and on-premise operations. Bernd Bätz (FIS) then provided insights into successful ways of transitioning to the S/4HANA Cloud and shared experiences from current customer projects.

The afternoon was dedicated to artificial intelligence: Michael Krammer and Stefan Hinterwälder (FIS) explained how AI is changing processes in merchandise management and creating new opportunities for efficiency. Laurens Knödel (Medienwerft) followed by showing why transparency and traceability are key success factors for the use of AI. A panel discussion with Manuel Sammeth (FIS-ASP) picked up on the most important ideas and opened up the space for perspectives from practice.

More to AI with the FIS group

In the evening, participants moved to THE FLAG West M., where keynote speaker Philip Keil gave impressive insights into his decision points as a pilot, demonstrating what strategic thinking under pressure means. The dinner that followed provided time for conversation, exchange, and a joint conclusion to the day.